11244NAT - Course In Mental Health Support For First Responders

Welcome to the Nationally Recognised Course in Mental Health Support for First Responders. This course is uniquely tailored to provide comprehensive education on mental health, fostering resilience and offering practical strategies for managing the mental health impacts of crisis response. 

This course has a ‘first responder’ focus but is suitable for any individual who wants to understand mental health challenges and learn how to offer support. What does it mean to be a first responder?… in reality, every individual has the potential to be a first responder. Most often this description is associated with professional individuals who have received specialised training in dealing with emergencies. The reality is that the first responder is often a bystander (someone like you and me), on an emergency scene, providing the very first few minutes of support.

Not only is this course nationally recognised, but it is also a concise and efficient short course that offers a practical solution for individuals seeking to understand the basics of or enhance their mental health support skills. Its streamlined format saves valuable time, allowing you to gain essential knowledge and skills without a significant time commitment. 

You will learn to recognise signs and symptoms of mental health concerns and respond effectively, providing crucial support until professional help is available.

Unit Being Delivered

The following units will be included in your certificate:

• 11244NAT - Course in Mental Health Support for First Responders

• NAT11244001 - Develop knowledge of mental health support for first responders

• NAT11244002 - Provide mental health support for first responders

Important information prior to enrolment

+ COURSE DELIVERY

This course can be delivered/assessed in the workplace or at facility organised by the training provider.

+ ENTRY REQUIREMENTS

An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:

• Communication skills sufficient to engage in effective dialogue, and understand complex concepts related to mental health

Online study options:  The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.

+ COURSE DURATION

Refresher min. duration N/A

Blended min. duration N/A

Face-to-face min. duration360 minutes

Online with face-to-face min. duration90 minutes

+ ASSESSMENT REQUIREMENTS

Individuals undertaking this course will be expected to complete both written and practical assessment tasks. These are detailed in the sections following.

+ CERTIFICATE RENEWAL REQUIREMENTS

This certificate does not require renewal

+ COURSE FEES AND PAYMENTS

• $130 per person, discounts apply for group bookings.

• Refund and fee protection policy – Please refer to the student handbook.

• Payment Terms – Payment for individual participants is upfront, group booking payment terms are based on agreement between the client and service provider.

+ WORK PLACEMENT ARRANGEMENTS

No work placement will be required as part of this course.

+ LEARNERS RIGHTS, RESPONSIBILITIES AND SUPPORT, INCLUDING COMPLAINTS

Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook for all details relating to rights and responsibilities including complaints and appeals.

+ ASSESSMENT ACTIVITIES

Practical task demonstrations:

• Case Study: Demonstrate an understanding of mental health

• Scenario 1 - Provide Support for a mental health concern

• Scenario 2 - Provide Support for a mental health crisis

Theory assessment - A written assessment consisting of multiple choice and short answer questions. All questions must be completed.

If booking times are unsuitable, please contact us and we can try and work out a time that suits.